The following case study, submitted by Dow AgroSciences, describes how Global Pest Control and Bed Bugs and Beyond teamed up to solve a nightmare of a bed bug problem by fumigating with Vikane gas fumigant.
There are bed bug jobs, and then there are bed bug jobs. Kery Bruzzo has been handling bed bug jobs for hotels, apartments and other multifamily housing in the New York and New Jersey area, since 1999. In 2007, the general manager for Global Pest Control, Airmont, N.Y., ran into a true nightmare bed bug situation.
“The customers were the owners of two condo units,” he says. “We were the fourth pest control company they had hired. For almost a year we tried to take care of it with traditional tools — inspection, vacuuming, steam treatments and crack-and-crevice insecticide treatments. We would drill and treat in walls but could not get control because there were areas we could not reach with insecticides, or the bed bugs would simply move away from the treated areas. The problem was that one of the owners had tried a do-it-yourself approach for too long before calling in a professional, and the bed bug population just took over the structure.”
Global now faced an unprofitable job, but the company was not going to walk away without getting the families relief or protecting Global’s reputation. A full-service pest control company, Bruzzo says Global serves a large number of commercial housing clients in New York and New Jersey, treating 400-to-600 units per week. Many of these corporate clients have been with Global for 15 years or longer, and bed bugs are increasingly a concern.
Trying something new
To take this nightmare bed bug job to the next level, Bruzzo contacted Bed Bugs and Beyond, a New York, N.Y., company specializing in bed bug fumigations. Michael Batenburg, president and CEO of Bed Bugs and Beyond, says his team’s inspection of the property confirmed that a fumigation of the entire structure was necessary. After explaining the tent fumigation process to the homeowners, they signed a contract with Global to have Bed Bugs and Beyond fumigate.
Bed Bugs and Beyond uses a seven-step program to eliminate bed bugs. The first four steps involve cleaning and removing clutter; using a trained dog to identify the infested areas; preparing for the fumigation; and application of residual insecticides by the pest control company, which is done at this point because cleaning has made treatment access easier. Step five is fumigation with Vikane gas fumigant. After the fumigation has been completed and the building cleared for re-entry, a trained dog verifies that bed bugs have been eliminated. Step seven is to fumigate any personal belongings that have been removed from the building to ensure they do not reintroduce bed bugs. Sometimes that can include fumigating an infested vehicle.
Batenburg says that when the building size and location makes it possible, a whole-structure fumigation can be completed in about 48 hours. Customers receive a one-year guarantee, but they must follow steps to avoid reintroducing bed bugs. Read the full case study here…